Services: Adding, Categorizing, and Unpublishing Services
Services are the foundation of customer bookings — clear setup reduces back-and-forth. You can add, edit, categorize, or unpublish services at any time without affecting confirmed bookings.
Adding a Service
Steps: Settings → Services → Tap "+ Add Service"
Each service requires the following information:
| Field | Description |
|---|---|
| Service name | The name shown to customers — keep it clear and concise |
| Duration | The time slot reserved when a customer books this service |
| Price | Displayed on your store page — can be a fixed price or "starting from" |
| Description | Optional — add details or notes about the service |
| Service Type | Required — select the closest matching category to help customers find your service in search |
| Menu Category | Optional — a grouping shown on your store page; organize however you like |
Service Type
Your service can have a creative or unique name, but the platform needs to know which established service category it most closely matches — this helps search engines surface it correctly.
Assigning a Service Type
When adding or editing a service, select the closest match in the "Service Type" field. Each service can only have one service type.
Menu Category
Menu categories make your service list easier to scan, and help customers find what they're looking for.
Creating Menu Categories
Steps: Settings → Services → Enter "Menu Category" → Separate with Enter → Save
Category examples: Haircut, Color, Treatment, Styling
Reordering Services
The order services appear in your list is the order customers see on your store page. Press and hold the drag handle (six-dot icon) on the left of a service name to reorder.
Unpublishing a Service
When a service is unpublished, customers won't see it on your store page and can't book it. Confirmed bookings are not affected.
Steps: Settings → Services → Select service → Toggle the "Published / Unpublished" switch
Tip: For seasonal or temporarily paused services, unpublish rather than delete — the data is preserved so you can republish later.
FAQ
Will updating a service change existing bookings?
No. Changes to a service's name, price, or duration only apply to future bookings. Existing confirmed bookings keep their original settings.
What's the difference between unpublishing and deleting a service?
- Unpublish: The service is hidden from customers but the data is kept — you can republish anytime
- Delete: The service is permanently removed. Booking history is retained, but the service itself cannot be restored.
Can I set bookable hours for individual services?
Individual services don't support their own availability settings — overall availability is managed through the calendar. → Calendar Management