Help Center

How to Find and Book a Service

From a haircut to a spa day, booking on Glow360 takes just a few minutes. Here's the whole journey — from searching to a confirmed appointment.


Step 1 — Find a Business

There are three ways to discover businesses on Glow360:

  • Search — type a service, business name, or location into the search bar
  • Browse by category — hair salons, nails, spas, massage, eyebrows & lashes, and more
  • Browse by city — explore top-rated businesses in your city or district
Homepage with the search bar and location field at the top, category tiles (Hair Salons, Beauty Salons, Spas, Massage…) below it, and a "Featured Salons" row of business cards showing star ratings and locations.

Steps: Homepage → Search or pick a category → Choose your city or district → Browse the results


Step 2 — Compare and Choose

Every business page shows what you need to decide with confidence:

  • Ratings and reviews from real customers
  • Photos of the space and their work
  • Services and prices
  • Opening hours and location, with one-tap directions
A business page with the photo gallery at the top, the star rating and review count beside the business name, and the services list with prices below.

Step 3 — Book Your Slot

  1. On the business page, choose the service you want
  2. Pick an available date and time
  3. Sign in to your Glow360 account (or create one — it takes a minute)
  4. Confirm your booking details and submit

Once submitted, you can track your booking under My Bookings. Some businesses confirm instantly; others confirm within a few hours.

Time-slot picker showing a calendar week with available slots highlighted, and a "Confirm booking" button at the bottom.

Steps: Business page → Select service → Pick a time → Sign in → Confirm


FAQ

Do I need an account to book?

Yes — an account lets the business reach you about your appointment, and lets you manage everything in My Bookings. Creating one takes less than a minute. → See Creating and Signing In to Your Account

The business has no "Book" button, only a phone number — why?

Some businesses take bookings by phone only. → See Why Some Businesses Are Phone-Only

What happens after I submit a booking?

Your booking goes to the business for confirmation, and you'll be notified when it's accepted. → See What Happens After You Book?


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