Our West Coast Family Clinic

Dr Zheng was patient in explaining my condition and the medicine. Nurse was prompt too. Very spacious clinic and comfortable consultation room. Best rated clinic in this area, based on google reviews. and it did live up to its reviews. so glad this is included in my company insurance panel clinic.

I really like the doctor because he is patient and sincere and also dispenses great advice. I will come back to see him again if I have to. However, I have issues with the Chinese female staff at the counter. She was sniffing the whole time I was there. I saw her pull down her mask, blew her nose and proceeded to pack my medication. I did not see her sanitising her hands. Please be extra vigilant with hygiene because most patients would have weak immunity no? Also, while she was dispensing my meds, she told me two of the meds cannot be taken together. Then she went on to describe the other meds. When I asked what she meant by not taking them together, she said they have to be taken 2 hours apart and that everything is printed on the label. If I had to read the labels for details, why did she bother explaining the meds to me? After all, I’m expected to read the labels right? Overall an okay experience. Great doctor indeed but I do not have too much confidence in the counter staff who is obviously sick.

Dr. Zheng is not only incredibly knowledgeable but also down-to-earth and approachable. What sets this clinic apart is how trustworthy and genuine the entire team is—they really take the time to listen and address any concerns without making you feel rushed. He explained to my mother everything in simple terms and makes sure she understood the health screening. You can tell they truly care about their patients’ well-being, and that creates a sense of trust that’s hard to find these days. The staff is friendly, the clinic is well-organized, and the atmosphere is welcoming. I highly recommend this clinic for anyone looking for a reliable, caring GP.

Very kind doctors and nurses. The appointment system is great; I just booked my slot online, got an appointment for the same day, and there was no waiting time when I arrived for my appointment. I also really appreciated that they followed up with me about my previous consult ("did you see a specialist already? How did that go?"). I'm also impressed by the services they offer in the clinic, including an ECG that was directly analysed by the doctor. Overall extremely happy with this clinic, would highly recommend!

Definitely recommend going to this clinic. Dr. Tan was very patient and friendly throughout the consultation. The nurses were also very kind and friendly. The clinic environment is clean and tidy, good services had been provided and the prices are very reasonable.